Free 20-min diagnostic · Proposal within 24 business hours
Book a diagnostic

Four steps. Zero friction.

From diagnostic to integration with a clear B2B process. No rigid contracts.

Latina virtual assistant working with a headset in her home office
Process timings
20minDiagnostic
24hProposal
7-14dLaunch
Method

Four steps. Zero operational friction.

Step 01 Free diagnostic video call with the AVO team
Day 0 · ~20 minutes · No cost

Free diagnostic

A short call where we map your operation: which tasks consume your team's time, which tools you use, which languages you need and what your time zone is. We leave with a suggested profile and a clear scope.

  • Identify tasks to delegate
  • Define the ideal profile
  • Estimate hours and cost
  • Proposed integration plan
Step 02 AVO team member wearing the brand's shirt
Day 2-5 · Shortlist

Profile selection

We build a shortlist of 2-3 candidates. You interview and choose. Each profile comes with identity verification, background check, references and language validation.

  • Background verification
  • Role-based technical tests
  • Spoken/written English validation
  • Final interviews with you
Step 03 AVO team member with a headset on a laptop video call
Day 5-10 · Guided kickoff

Integration into your operation

Your assistant starts with a structured kickoff, ongoing support and progress reports to ensure real integration and sustained results.

  • Mapping of key processes
  • Access to tools
  • Definition of service agreements and rituals
  • First 30-day plan
Step 04 AVO team member wearing the brand's shirt on a follow-up call
Ongoing · Dedicated account lead

Follow-up and optimization

We provide constant follow-up on the service to review performance, reinforce improvement opportunities and make timely adjustments. We keep the operation aligned with your goals and ensure the profile evolves progressively. If you need a replacement, we manage it without stopping your operation.

  • Dedicated account lead
  • Monthly 1:1 follow-up
  • Fast replacement policy
  • Profile growth plan
7-14dTime to first day
100%Verified profiles
30dContinuous review
0Rigid contracts
Testimonials

Voices from clients who have already been through the process.

Real companies sharing what the kickoff and the first 30 days were like.

Frequently asked questions

Questions about the hiring process.

Common questions about the selection process, timings and the start of the service.

Q·01How is the ideal assistant selected for my company?

First we run a diagnosis of the role, duties, schedule, tools, psychometric tests, language and required experience level. Then we present pre-selected, evaluated profiles so the client can review, interview and choose the candidate that best fits their operation.

Q·02Can I interview the candidate before making a decision?

Yes. At Asistente Virtual OK, you have the final decision. We present pre-selected candidates validated for the profile you need, so you can interview them and choose the person who best fits your company and way of working.

Q·03How long does it take to start the service?

It can vary depending on the complexity of the profile, the schedule, the language and the requested duties. Once the requirement is defined, we begin the search, validation and delivery of profiles to move forward as soon as possible.

Q·04Can I change the assistant's duties after starting?

Yes, as long as the new duties align with the contracted profile. If the change involves a higher technical, bilingual or professional level, or a different workload, we review the scope of the service to validate the adjustment.

Q·05Who supervises the virtual assistant?

The client directs the assistant's daily duties within their operation, while Asistente Virtual OK supports the service, monitors performance and helps manage the talent when needed.

Q·06What happens if my virtual assistant doesn't meet my expectations?

We monitor the performance of the assigned talent. If the assistant does not fit the required profile, does not meet the expected duties, or does not integrate properly into your operation, we start a review process and, if necessary, arrange a replacement.

Q·07Are there annual contracts?

No. We work with a flexible model, with no mandatory annual contracts. Our commitment is to deliver quality service that builds long-term relationships based on trust and results.

Q·08Does the assistant work exclusively for my company?

Yes. The assigned assistant works dedicatedly during the contracted hours, integrating into your processes, tools, communication channels and work dynamics.

Q·09Can assistants work in my time zone?

Yes. Our collaborators work in your company's time zone and operating hours, adapting to your workday and your country's holidays, subject to the availability of the required profile.

Q·10What happens if my assistant gets sick, has an emergency or is absent?

Our team monitors operations and supports the situation. Depending on the case, we coordinate time recovery, internal adjustments or backup options to reduce the impact on the client's operation.

Q·11What type of assistants can I hire?

We have administrative, sales, technical, bilingual and professional profiles. We can also source specialized profiles for your company's area, such as customer service, back office, sales, calendar management, CRM, operational support, documentation and commercial follow-up, among others.

Q·12What's the difference between hiring on my own and hiring with Asistente Virtual OK?

When hiring directly, you take on the entire process of recruiting, selecting, validating, training, monitoring and replacing the collaborator. With Asistente Virtual OK, you have a specialized team that handles the whole process and provides ongoing support, quality control and permanent backup, so you can focus on growing your business.

Q·13Can I expand my team if I need more assistants?

Yes. You can start with one collaborator and expand your team at any time. As your company grows, Asistente Virtual OK helps you add new profiles according to your operational, commercial or specialized needs.

Start today

The first step is free.