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Talent that understands your industry.

We assign each assistant based on previous experience in your sector.

AVO virtual assistant team — presence across multiple industries
Industries served
9Sectors
12Countries
Use cases
Priority sectors

Where the operational difference shows most.

Real Estate
01

Real Estate

Appointment scheduling, CRM management (Top Producer, kvCORE, Follow Up Boss), lead follow-up, listings and document due diligence.

Legal firms
02

Legal firms & consultancies

Research, client follow-up, executive scheduling, confidential document management. Assistants experienced with NDAs and sensitive processes.

Technology
03

Technology & SaaS

L1 support, ticket management (Jira, Zendesk), back-office, project coordination and document QA. For scaling teams.

E-commerce
04

E-commerce

Customer support, order management, catalog updates (Shopify, WooCommerce), sales reports and returns handling.

Agencies
05

Marketing agencies

Community management, reporting (GA4, Looker), research, operational support for creatives and deliverable coordination.

International companies
06

International companies

Bilingual talent from LATAM for administrative, sales and operational support in the U.S., Spain and Canada. Adaptable time zone.

Healthcare
07

Healthcare

Appointment scheduling, billing, patient management and administrative support for clinics, practices and medical providers.

Startups
08

Growing startups

Scale operations without increasing fixed payroll. Flexible models that support funding rounds, pivots and acceleration.

SMBs
09

Overloaded SMBs

Managers and owners stop doing operational tasks. Delegate without hiring in-house staff.

Cases by sector

Real applications by industry.

Insurance · LATAM
3.5x
More qualified appointments/month

A bilingual assistant handles commercial prospecting and follow-up. The sales team focuses on closing.

Real Estate · U.S.
~60%
Operating cost reduction

Appointment scheduling + CRM + lead follow-up. A single person replaces the workload of two local roles.

Wellness · LATAM
24h
Sustained multichannel support

A bilingual ES/EN assistant coordinates scheduling + support + service. The founder regains strategic focus.

Voices from the field

Testimonials from active clients.

Four voices across four industries sharing how their operation changed.

Frequently asked questions

About industry and specialization.

About operations in your sector, the available profiles and the work model.

Q·01Do you serve my industry?

Most likely yes. We work with companies in insurance, healthcare, e-commerce, professional services, technology, education, real estate and more. If your sector requires specific knowledge, we include it in the profile diagnosis.

Q·02Can you handle confidential information?

Yes. We sign confidentiality agreements and the assistant works under your information-handling policies, with the access and permissions your company defines.

Q·03What type of assistants can I hire?

We have administrative, sales, technical, bilingual and professional profiles. We can also source specialized profiles for your company's area, such as customer service, back office, sales, calendar management, CRM, operational support, documentation and commercial follow-up, among others.

Q·04Can assistants work in my time zone?

Yes. Our collaborators work in your company's time zone and operating hours, adapting to your workday and your country's holidays, subject to the availability of the required profile.

Q·05Does the assistant work exclusively for my company?

Yes. The assigned assistant works dedicatedly during the contracted hours, integrating into your processes, tools, communication channels and work dynamics.

Q·06How is the ideal assistant selected for my company?

First we run a diagnosis of the role, duties, schedule, tools, psychometric tests, language and required experience level. Then we present pre-selected, evaluated profiles so the client can review, interview and choose the candidate that best fits their operation.

Q·07Can I interview the candidate before making a decision?

Yes. At Asistente Virtual OK, you have the final decision. We present pre-selected candidates validated for the profile you need, so you can interview them and choose the person who best fits your company and way of working.

Q·08How long does it take to start the service?

It can vary depending on the complexity of the profile, the schedule, the language and the requested duties. Once the requirement is defined, we begin the search, validation and delivery of profiles to move forward as soon as possible.

Q·09What happens if my virtual assistant doesn't meet my expectations?

We monitor the performance of the assigned talent. If the assistant does not fit the required profile, does not meet the expected duties, or does not integrate properly into your operation, we start a review process and, if necessary, arrange a replacement.

Q·10What happens if my assistant gets sick, has an emergency or is absent?

Our team monitors operations and supports the situation. Depending on the case, we coordinate time recovery, internal adjustments or backup options to reduce the impact on the client's operation.

Q·11Can I change the assistant's duties after starting?

Yes, as long as the new duties align with the contracted profile. If the change involves a higher technical, bilingual or professional level, or a different workload, we review the scope of the service to validate the adjustment.

Q·12Who supervises the virtual assistant?

The client directs the assistant's daily duties within their operation, while Asistente Virtual OK supports the service, monitors performance and helps manage the talent when needed.

Q·13Are there annual contracts?

No. We work with a flexible model, with no mandatory annual contracts. Our commitment is to deliver quality service that builds long-term relationships based on trust and results.

Q·14What's the difference between hiring on my own and hiring with Asistente Virtual OK?

When hiring directly, you take on the entire process of recruiting, selecting, validating, training, monitoring and replacing the collaborator. With Asistente Virtual OK, you have a specialized team that handles the whole process and provides ongoing support, quality control and permanent backup, so you can focus on growing your business.

Q·15Can I expand my team if I need more assistants?

Yes. You can start with one collaborator and expand your team at any time. As your company grows, Asistente Virtual OK helps you add new profiles according to your operational, commercial or specialized needs.

Your industry

Tell us your sector. We know where to start.